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Service Requests

The CSR System will be unavailable due to scheduled maintenance August 31 between 10:00PM and 12:00AM (Thursday morning)
Please contact 311 by phone or chat during this service interruption to report any non-emergency issues.

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Lost your service request tracking code? Call 311.

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Please use the Create button at the top left of the screen to Report a problem.
You may track an existing problem at any time by entering the Tracking Code above as well.
© 2019 Village of Schaumburg P: 847.895.4500
Dial 311 for non-emergency requests